NOTICE OF TEMPORARY CLOSURE | Updated on March 26 2020
NOTICE OF TEMPORARY CLOSURE
Dear Montague Hills Dentistry Patients,
In light of the evolving pandemic and strong suggestions by public health officials, we have made the difficult decision to temporarily close our practice from March 17 to April 6. We have decided NOT TO OPEN OUR DENTAL OFFICE ON MARCH 31 AS PREVIOUSLY ANNOUNCED. We do not make this decision lightly, however our top priority is the health and well-being of our patients, families, staff and community.
If you have an appointment scheduled with us next week, our office will be in touch to help reschedule your appointment. Sorry but it is for the well-being of all of us and yours!
In the case of emergency situations, we WILL have a dentist on call. If you need emergency dental care, please call our office 408-262-9999 or TEXT Dr. Oscar Celis to 408-316-6868 or Dr.Alejandro Celis to 415-264-0838 as you normally would and one of our dentists will contact you.
We will continue to monitor the situation as it evolves and the guidance from the county of Santa Clara and the CDC. For now, we will determine on a weekly basis when it is appropriate for us to return to our normal business hours.
Again, please understand that we are making this decision with the health and well-being of our patients, our families, our team and our community in mind.
We thank you for your patience during this challenging time and wish all of you continued health.
Dr. Oscar Celis, Dr. Alejandro Celis and Staff
MONTAGUE HILLS DENTISTRY
At Montague Hills Dentistry, your health and the health of our staff are of the utmost importance. To ensure your health and the health of our staff, we do follow usual universal precautions in our operatories and office. Additionally, every half hour to an hour we wipe down the waiting room and common spaces with disinfectant.
For the protection of all our patients and staff due the recent outbreak of coronavirus, we are requesting the following:
- If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your dental appointment. Some illness and symptoms include:
- a cold or the flu
- fever or nausea
- severe headaches or body aches
- muscle or stomach pain, chest pain or difficulty breathing
- vomiting or diarrhea
- active tuberculosis (TB)
- mumps, measles, chickenpox
- other contagious disease
- Please notify our staff before your appointment if you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (ex. China, Italy, Iran, South Korea) or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution.
If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.
If you have any questions or concerns, please contact us immediately. The below links provide additional information regarding the coronavirus:
Our team will continue to monitor the situation and provide updated information when warranted. Thank you for your patronage.
Notice of Nondiscrimination - ACA Section 1557
Discrimination is Against the Law
Montague Hills Dentistry complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. [Name of covered entity] does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Montague Hills Dentistry
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you believe that Montague Hills Dentistry has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: MHD Coordinator at 991 Montague Expressway suite 211 Milpitas, CA 95035 or 408-262-9999 or fax to 408-262-9998 or info@@mhdcelis.com. You can file a grievance in person or by mail, fax, or email.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Statement of Nondiscrimination - ACA Section 1557
Montague Hills Dentistry complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.